Returns Policy – Allovish.com

1. Definitions & Interpretation

Capitalized terms used in this policy have specific meanings defined below:

• Company / We / Our / Us: Allovish (Caitlyn Deloach)
• Address: 3760 GA Highway 204, Ellabell, GA 31308-6707, United States
• Phone: +1 (313) 261-5433
• Website: https://www.allovish.com
• Goods: Products offered for sale on our Website
• Order(s): A purchase placed by a customer through our Website
• Customer / You: The individual or entity that places an order with us

2. Return Eligibility & Timeframe

• You may request a return within 30 calendar days from the date your order is delivered.
• Requests submitted after 30 days from delivery are not eligible for return or refund.
• All returns must be approved in advance by our Customer Support team.
• Items returned without prior authorization will not be processed.

3. How to Request a Return

To initiate a return, please contact our Customer Support team using one of the methods below:

• Email: [email protected]
• Phone: +1 (313) 261-5433
• Mailing Address: 3760 GA Highway 204, Ellabell, GA 31308-6707, United States

Please include the following information to help us process your request efficiently:

• Order number
• Proof of purchase (order confirmation or receipt)
• Reason for the return

4. Return Conditions

To qualify for a return, all conditions below must be met:

• The return request is made within 30 days of delivery.
• The item is unused, unworn, and unwashed.
• The product is returned in its original packaging.
• All original tags, labels, and accessories are included.
• Proof of purchase is provided.

The following items are not eligible for return or refund:

• Custom-made, personalized, or made-to-order products.
• Clearance or final sale items.
• Hygiene-sensitive or intimate products once opened.

5. Return Shipping

Return Address:
3760 GA Highway 204, Ellabell, GA 31308-6707, United States

Defective, damaged, or incorrect items:

• We will provide a prepaid return label at no cost to you. (Returns cost: $0.00)

Change-of-mind, size, or preference-based returns:

• Customers are responsible for return shipping costs.

⚠️ We strongly recommend using a trackable shipping service and keeping your tracking information. Allovish is not responsible for items lost or damaged during return transit.

6. Gifts

• If an item was marked as a gift and shipped directly to you, you may receive a store credit for the value of the returned item.
• If the order was not marked as a gift, any approved refund will be issued to the original purchaser.

7. Refund Processing

• Once your returned item is received and inspected, we will notify you by email regarding approval or rejection.
• Approved refunds will be issued to the original payment method (PayPal) within 10 business days.
• Processing time may vary depending on your bank or payment provider.

8. Exceptions & Policy Enforcement

We reserve the right to:

• Decline returns that do not meet eligibility requirements.
• Refuse items that show signs of wear, damage, or alteration.
• Deny requests that appear fraudulent, abusive, or excessive.